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paulstocker
Beginner

External access to Voicemail

Cannot access Voicemail Direct Number from external. Is there configuration for this to work?? Internal 799 works but when dialling full number 9913 0799 get response "The extension is unavailable"

thanks

Paul

1 ACCEPTED SOLUTION

Accepted Solutions
gisriniv
Beginner

From external number call the Auto attendant number once it connects to AA number dial "*" it asks for username and ping. provide the username and pin and now you can check voicemail.

Regards

Girish

View solution in original post

2 REPLIES 2
gisriniv
Beginner

From external number call the Auto attendant number once it connects to AA number dial "*" it asks for username and ping. provide the username and pin and now you can check voicemail.

Regards

Girish

View solution in original post

Thanks for your help.