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External Call Records

timlewisaz
Level 1
Level 1

‎05-04-2012 11:54 AM - edited ‎03-21-2019 05:45 AM

Is there anyway to extract the call records from outside of the web interface? We like to track what extension has made X amount of calls and the total time spent on the phone. Any ideas?                  

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rbordner
Cisco Employee
Cisco Employee

‎05-07-2012 08:41 AM

Tim,

The access to the Call records is via the web interface. 

Status -> External Call Records -> and the intereface displays the list in xml format.  From there the records can be downloaded to the workstation.

Currently there is no other interface to download the call records.

Regards,

Randy

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