Fax Detect help, PLEASE! :)

[gregatatt]

I'm looking to configure fax detect on the UC 520.

I can get listen-first to work for faxes only. After 9 seconds, or when I press any key...the call is disconnected.

If I confgure it for connect-first, the line just rings... never answers.

Config is attached.

PLEASE let me know what's missing ... I had this working a while back, and I don't remember what I needed to do.

I've also tried

app_fax_detect.2.1.2.2.tcl and

app_fax_detect.2.1.2.3.tcl

Same issue.

THANK YOU !!

Greg

[gregatatt]

Can anyone help?

[maalvi]

Hey Gregory,

I was looking at your configuration and found that app is applied on FXO port. Can you please send me following from the UC520

show ver

show run

show flash

Also I would like you to enable following debugs and make a test call

debug voip ccap inout

debug voip vtsp all

debug vpm signal

debug voip application all

debug fax mta all

Please make sure that you are collecting the debugs on buffer and not on console.

Thanks,

Malick

[ABCNewsRadioNYC]

Thanks.

I was able to get things working.

[maalvi]

Hey Gregory,

Great news that you were able to fix the issue. Can you please share your resolution. What was the issue and how were you able to fix it?

Thanks,

Malick

[ABCNewsRadioNYC]

Using the CLI, I removed all the configuration that CCA had put in.

Saved clean config

rebooted

started again with CCA.

Then using some info from the fourms, found that fax_onramp and fax_detect can not both run at the same time.

So CCA installs both, and once I removed fax_onramp, fax_detect started working as expected/needed.

G