10-16-2012 05:33 PM - edited 03-21-2019 06:26 AM
Hi
I got fax to email working on UC500, but the default format for the attached document is .tiff format, is there a way that we can change the attachement file t o.pdf format in CCA ?
10-16-2012 05:43 PM
unfortunately, UC500/CUE support TIFF format only and it is the standard of internet fax file format.
10-16-2012 11:26 PM
No. For a solution supporting PDF, look for example at:
10-16-2012 11:51 PM
;-) we are talking about UC500/CUE here right?
10-17-2012 11:11 AM
Bongsu Kwon wrote:
;-) we are talking about UC500/CUE here right?
My understanding is that it works with any T.37 capable voice gateway.
There are other solutions as well, e.g rightfax/opentext, etc.
10-18-2012 01:44 PM
Maybe this would be the right product, http://sandlerco.com/t37fsp4cisco.htm
but still, I think Paolo deserves the points for answering the question
10-18-2012 02:06 PM
I'm about to test it with a customer and my understanding is that T37FSP bridge doesn't convert to PDF, but the other product does. One should ask Sandler for more info.
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