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billymobilizer
Beginner

Fax to email document format

Hi

I got fax to email working on UC500, but the default format for the attached document is .tiff format, is there a way that we can change the attachement file t o.pdf format in CCA ?

6 REPLIES 6
bkwon
Cisco Employee

unfortunately, UC500/CUE support TIFF format only and it is the standard of internet fax file format.

paolo bevilacqua
Hall of Fame Master

No. For a solution supporting PDF, look for example at:

http://sandlerco.com/XConnector.htm

;-) we are talking about UC500/CUE here right?

Bongsu Kwon wrote:

;-) we are talking about UC500/CUE here right?

My understanding is that it works with any T.37 capable voice gateway.

There are other solutions as well, e.g rightfax/opentext, etc.

Maybe this would be the right product, http://sandlerco.com/t37fsp4cisco.htm
but still, I think Paolo deserves the points for answering the question

I'm about to test it with a customer and my understanding is that T37FSP  bridge doesn't convert to PDF, but the other product does. One should ask Sandler for more info.