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Beginner

Fax to email mailbox filling up

We have few fax to email numbers setup on our UC540.  Problem we're having is that, no one actually monitors the actual voice mailboxes so when they become full fax to email stops working.

Is there a way to avoid this in the future - possibly automated? 

Thanks.

j

Everyone's tags (4)
6 REPLIES 6
Highlighted
Beginner

Fax to email mailbox filling up

Hi,

AFAIK, there is no plan for auto delete message feature.

-David

Highlighted
Beginner

Fax to email mailbox filling up

David,

Thanks for the response.  What is the best way to manage a fax to email mailbox?  do all fax items that get sent via email also take up space in the mailbox?  does this mailbox need to be cleared manually periodically?

j

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Participant

Re: Fax to email mailbox filling up

There is a way around this but I requires CLI. You would use the same TCL script but actually have the script deliver to an email address and not a CUE mailbox. When I get back to my PC I will post the a sample config.

An smtp relay will be needed for this to work properly.

-Mario

Sent from Cisco Technical Support iPhone App

Highlighted
Participant

Re: Fax to email mailbox filling up

Never made it to a PC but here is a sample config

FAX TO EMAIL (PRI using DID)

UPLOAD THE FOLLOWING FILE TO FLASH

app_faxmail_onramp.2.0.1.3.tcl

-


ENTER THE FOLLOWING CONFIGURATION INTO CME

fax interface-type fax-mail

mta send server (SMTP RELAY SERVER) port 25 <-- Relay Server and port #

mta send subject Fax from Cisco System <--Message to display in subject line

mta send with-subject both

mta send mail-from hostname domain.com <-- from domain

mta send mail-from username fax<-- username name appears in from field

!

application

service onramp flash:app_faxmail_onramp.2.0.1.3.tcl

***CREATE TRANSLATION RULES AND PROFILE IF NEEDED

voice translation-rule 12

rule 1 /1234/ /1234/

voice translation-profile FAX_DIDs

translate called 12

***CREATE DIAL-PEER(S) FOR INCOMING CALL

dial-peer voice 2100 pots

description ""Incoming FAX DID"" <-- give dial-peer a description

service onramp

translation-profile incoming FAX_DIDs <-- apply profile name

incoming called-number 1234 <--enter the incoming digits

direct-inward-dial

port 0/2/0:23 <-- port that calls are coming in on

***CREATE MMOIP DIAL-PEER(S) FOR FAXES (one dial-peer per DID)

dial-peer voice 2500 mmoip

service fax_on_vfc_onramp_app out-bound

destination-pattern 1234 <-- enter the digits that are being sent to pbx

information-type fax

session target mailto:user@domain.com

Hope this helps

-Mario

Sent from Cisco Technical Support iPhone App

Highlighted
Beginner

Re: Fax to email mailbox filling up

Thanks Mario.

Fax to email was originally configured via CCA and I would like to keep it that way.  Is it correct to assume this is not an option when sticking only to CCA?

John

Highlighted
Participant

Re: Fax to email mailbox filling up

This is not a CCA supported item. If you turn off the fax to email in CCA and then setup via CLI, CCA will not break the config.

I have sent this setup to the CCA team to add as an option for Fax to Email setup.

Sent from Cisco Technical Support iPhone App