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Holding calls and ability to pick up on other phones.

basiluk11
Level 1
Level 1

If you use shared FXO lines you can place a call on hold and pic it up from any other phone (with that shared FXO line enabled) - But I use AA and therefore cannot use shared FXO lines.  Any way that I can acheive shared hold calls without restorting to call parking?

CISCO - please allow call routing when you use shared FXO lines please - It seems silly not to anable this!

...Jon.

1 Reply 1

wenyang
Level 4
Level 4

Hi Jon,

You can use shared extension or call park slot phone button to pick up the call which is on hold.

The main purpose of shared FXO line is to seize the trunk to dial out from the phone line button directly without dialing the steering digit. So that the inbound call is routed to the phone which is the member of the shared FXO line.

Hope it helps.

Best regards,

Wendy