08-12-2009 09:28 AM - edited 03-21-2019 01:25 AM
We have several customers that have external music on hold devices connected to the UC520 unit. They are reporting the following problems with the Music on Hold on the UC520:
Here is the default configuration for the external Music on Hold port on the UC520:
voice-port 0/4/0
auto-cut-through
signal immediate
input gain auto-control -15
What adjustments do I need to make in order to reduce the volume of the Music on Hold and to eliminate the noise that the callers hear?
08-12-2009 09:38 AM
May be addressed here...
08-12-2009 09:44 AM
ALso, if using the on flash file...there are two to pick from.
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