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JimHatCisco
Beginner

How to program softkeys to display bxfer (blind transfer) without having to toggle right

I am using a hosted IP service with Cisco SPA 509G phones.    In the connected state - the first two softkeys displays are blank.  The thrid shows "conf" and "xfer" on the forth.   To do a blind transfer requires you toggle right to see "bxfer" on the third tab.

I need to reposition the "bxfer" to display on one of the open tabs in the initial display.

In the  web interface - on the Phone tab - Programmable softkeys - I tried re-working the "Connected Key List:" as follows but it did not work.

Replaced the default value in Connected Key List of

hold|1;endcall|2;conf|3;xfer|4;toggle;bxfer;confLx;xferLx;park;phold;flash;

with

hold|1;endcall|2;conf|3;bxfer|4;toggle;xfer;confLx;xferLx;park;phold;flash;

I greatly appreciate any and all assistance.

Jim H

1 ACCEPTED SOLUTION

Accepted Solutions
nseto
Frequent Contributor

I've verified that this works for me.

Make sure that 'programmable softkey enable' is set to 'yes'.

View solution in original post

2 REPLIES 2
nseto
Frequent Contributor

I've verified that this works for me.

Make sure that 'programmable softkey enable' is set to 'yes'.

View solution in original post

I thought I had tried that - but you are correct - it works as advertised.

Thank you

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