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How to program softkeys to display bxfer (blind transfer) without having to toggle right

JimHatCisco
Beginner
Beginner

I am using a hosted IP service with Cisco SPA 509G phones.    In the connected state - the first two softkeys displays are blank.  The thrid shows "conf" and "xfer" on the forth.   To do a blind transfer requires you toggle right to see "bxfer" on the third tab.

I need to reposition the "bxfer" to display on one of the open tabs in the initial display.

In the  web interface - on the Phone tab - Programmable softkeys - I tried re-working the "Connected Key List:" as follows but it did not work.

Replaced the default value in Connected Key List of

hold|1;endcall|2;conf|3;xfer|4;toggle;bxfer;confLx;xferLx;park;phold;flash;

with

hold|1;endcall|2;conf|3;bxfer|4;toggle;xfer;confLx;xferLx;park;phold;flash;

I greatly appreciate any and all assistance.

Jim H

1 ACCEPTED SOLUTION

Accepted Solutions

nseto
Frequent Contributor
Frequent Contributor

I've verified that this works for me.

Make sure that 'programmable softkey enable' is set to 'yes'.

View solution in original post

2 REPLIES 2

nseto
Frequent Contributor
Frequent Contributor

I've verified that this works for me.

Make sure that 'programmable softkey enable' is set to 'yes'.

I thought I had tried that - but you are correct - it works as advertised.

Thank you

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