03-03-2010 01:00 AM - edited 03-21-2019 02:15 AM
Hi everyone,
We are running a UC540 with 11x SPA504 phones. Of course QoS has been applied. Customers complain about the low level of volume of both incoming and outgoing calls. Is there a way to tune this audio level to better dB level?
Thanks in advance!
Ozz
Solved! Go to Solution.
03-03-2010 08:57 AM
What SW version you running on UC540 and SPA504 phones?
The latest release did address volume issues with the phones (release notes).
Steve
03-04-2010 06:57 AM
CCA MONITIOR Telephony--> Phones and Extensions, shows the running FW on each phone.
03-03-2010 08:57 AM
What SW version you running on UC540 and SPA504 phones?
The latest release did address volume issues with the phones (release notes).
Steve
03-04-2010 01:28 AM
The UC540 runs version: uc500-advipservicesk9-mz.124-24.sb
The phone loads list is long and I can not determine which version (load) is used for the SPA504. How can I figure out which load (version) is used for the SPA504?
Thanks!
03-04-2010 06:57 AM
CCA MONITIOR Telephony--> Phones and Extensions, shows the running FW on each phone.
03-20-2010 09:17 AM
Steve, sorry for my late response :(
Your tip was very helpfull, I have installed the latest FW and that was an improvement alright!
So thanks again, much appreciated :)
Oscar
03-20-2010 03:41 PM
Happy its fixed and happy to help
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