cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Get the latest Cisco news in this February issue of the Cisco Small Business Monthly Newsletter

1811
Views
0
Helpful
4
Replies
Highlighted
Beginner

i delete the flash memory!!! help me.

by mistake I deleted the flash memory  I reinstalled the IOS in order to install the  software package UC520-7.0.3.zip



the problem is when I attempt to upgrade using the  Cisco configuration asistant application in the 49 per cent of the ipgrade proccess the installation failded indicating the following error:

Backup of CUE configuration and data failed.

Software upgrade for CUE module failed.

any help will be good

regards

Daniel Rojas

Hewlett-Packard telecom

Everyone's tags (1)
4 REPLIES 4
Highlighted
Enthusiast

Re: i delete the flash memory!!! help me.

Hi Daniel,

You may have an FTP server running because of which CCA is not able to backup the configuration. Can you capture the complete application log for upgrade?

Thanks,

Saurabh

Highlighted
Beginner

Re: i delete the flash memory!!! help me.

it is the error!!

picture 1 :i not have a FTP server running!!!

i select the option IOS, and this happens

Highlighted
Rising star

Re: i delete the flash memory!!! help me.

Can you open up a command prompt and post the results of a netstat -an?

Highlighted

Re: i delete the flash memory!!! help me.

Make sure you meet all these prerequisites and starting point for CCA connection...

https://supportforums.cisco.com/docs/DOC-9779