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Installing SmartConnector Operator - Client or Standalone

Joseph Chambers
Beginner
Beginner

I'm trying to install either of these - I've tried on both XP and Windows 7 & get the same error:

Error 1152: Error extracting...temp folder.

I've already cleaned out my temp folder.

Any suggestions?

1 Accepted Solution

Accepted Solutions

shtalukd
Beginner
Beginner

Hi Joe:

Please use the file versions with the 'b' suffix e.g. Cisco_SCC_Operator_Client_1.6.0.16b.exe    or Cisco_SCC_Operator_Standalone_1.6.0.17b.exe .

We had discovered the corruption issue with the install files and have uploaded again with the 'b' suffix. We are trying to remove the corrupted files.

Thanks

CallConnector Team

View solution in original post

2 Replies 2

Joseph Chambers
Beginner
Beginner

I loaded a fresh copy of Windows 7 - no patches - tried to install either - same error. I'd say there is someone wrong with install file.

shtalukd
Beginner
Beginner

Hi Joe:

Please use the file versions with the 'b' suffix e.g. Cisco_SCC_Operator_Client_1.6.0.16b.exe    or Cisco_SCC_Operator_Standalone_1.6.0.17b.exe .

We had discovered the corruption issue with the install files and have uploaded again with the 'b' suffix. We are trying to remove the corrupted files.

Thanks

CallConnector Team

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