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Installing SmartConnector Operator - Client or Standalone

I'm trying to install either of these - I've tried on both XP and Windows 7 & get the same error:

Error 1152: Error extracting...temp folder.

I've already cleaned out my temp folder.

Any suggestions?

1 ACCEPTED SOLUTION

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Beginner

Re: Installing SmartConnector Operator - Client or Standalone

Hi Joe:

Please use the file versions with the 'b' suffix e.g. Cisco_SCC_Operator_Client_1.6.0.16b.exe    or Cisco_SCC_Operator_Standalone_1.6.0.17b.exe .

We had discovered the corruption issue with the install files and have uploaded again with the 'b' suffix. We are trying to remove the corrupted files.

Thanks

CallConnector Team

View solution in original post

2 REPLIES 2
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Re: Installing SmartConnector Operator - Client or Standalone

I loaded a fresh copy of Windows 7 - no patches - tried to install either - same error. I'd say there is someone wrong with install file.

Highlighted
Beginner

Re: Installing SmartConnector Operator - Client or Standalone

Hi Joe:

Please use the file versions with the 'b' suffix e.g. Cisco_SCC_Operator_Client_1.6.0.16b.exe    or Cisco_SCC_Operator_Standalone_1.6.0.17b.exe .

We had discovered the corruption issue with the install files and have uploaded again with the 'b' suffix. We are trying to remove the corrupted files.

Thanks

CallConnector Team

View solution in original post