Internal MOH volume

[hallmon123]

I have a customer who says that the music on hold is too loud for people calling in to her office.  Although she could connect an external source and control the volume at the external source, she wants to keep the music source internal.

My question is, is there any way besides using the outgoing FXO gain control (which would obviously affect volume on a live call) to turn the volume of music on hold down ?

Thanks.  Jon

[Christopher Edgeworth]

Hi Jon,

Are you using the default internal MoH file or are you participating in the custom MoH Cloud beta?

Thanks,

Chris

[hallmon123]

Hi Chris,

I'm using the basic garden variety MOH.

[hallmon123]

I guess there's no way of dropping the level for MOH ?