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IP PHONE SAP 504G blank screen !!!!!!!!?

hicham elhili
Level 1
Level 1

I have a question about my 504G. It will not complete post. When plugged into POE it starts, the Mute, headset & speaker lights come on. Then the display comes on as well as the Line keys. The line keys are orange and go out after 10-15 seconds and the display stays on with nothing displayed. This is as far as the unit goes. All I can do is plug it in over and over. Results are the same.

1 Reply 1

Dan Lukes
VIP Alumni
VIP Alumni

We are not wizards. You need to supply informations for analysis. Or you can send device back to seller if you think it is broken.

Debug and syslog Messages from the SPA3xx, SPA5xxG, SPA9xx, & WIP310 IP Phones

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