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IP Phone SPA525G - Parking Calls

tomlim526
Level 1
Level 1

Have an SPA525G.  Just upgraded the firmware to 7.4.7.

On 7.4.6, when a call was parked, it would say what park number it was sent to and then you had to press xfer.

Now with 7.4.7, you press park and you don't hear anything.  The call does get parked, but it doesn't tell you what line now.

The SPA50X phones does it perfectly.  You hit park, you hear the number, and it xfer automatically.

Any thoughts??

3 Replies 3

tomlim526
Level 1
Level 1

Would it be possible to downgrade to 7.4.6??

Please help.  We need this feature to work again.

tomlim526
Level 1
Level 1

Our provider thinks it's because the phone is defaulting to blind transfer.  Is there a way to turn it off??

I tried: Blind Transfer Serv

But that didn't do it.

tomlim526
Level 1
Level 1

Ok, I manged to downgrade to 7.4.6 and the park works fine now.  So there is definitely something in 7.4.7 that is distrupting the feature.

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