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IP Phone SPA525G - Third Party Headset (Sennheiser PC320 G4ME)

Hi,

I hope somebody can help me.

 

I connected a Sennheiser PC320 G4ME headset vià two adapters to the IP Phone SPA525G:

1. 2x male 3,5mm -> 1x female 3,5mm

2. 1x male 3,5mm -> 1x female 2,5mm

The male 2,5 mm side I have plugged into the phone.

 

Now the experience is that I can only hear something on the right headset side and my conversation partner can hardly hear anything of what I say.

No matter how I increase the volume at the phone or at the headset, it doesn't get better.

Now I wonder if the phone can only create a mono signal or what might be the issue. And what is wrong with the microphone...

I would appreciate a lot if someone has an answer for me, thanks!

 

That's the headset:

http://www.amazon.co.uk/Sennheiser-Over-Ear-Headset-Integrated-Control-Black/dp/B005HWEZ02/ref=sr_1_1?ie=UTF8&qid=1421843579&sr=8-1&keywords=sennheiser+pc320+gaming+headset

 

And if it doesn't work out with this headset - could someone recommend a price-worthy headset for daily use, please?

 

Regards,

Falk

1 REPLY 1
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Participant

Hello falkr@k2.com,

Here is a forum that list the compatible headsets for our phones:  https://supportforums.cisco.com/document/37241/headset-compatibility-spa303-spa5xxg-and-spa9xx-phones

This should answer most of your questions.

Regards,

 

Michael D.