cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Cisco Small Business Community

Have a question? Click on a topic board below to get started in the community.

497
Views
0
Helpful
3
Replies
TY08
Beginner

line sharing issues on the spa phone

hi guys,

have you guys ever had the problem when you put someone on hold and it will go to the speaker phone?

i have line sharing configured on the 2 phones, but somehow when one of the phones is used to pick up the call and put that call on hold. it will take on hold call to the speaker and when you try to pick up from handset, you will lose the connection.

are you guys aware about this? if so, what is the solution?

thank you

3 REPLIES 3
Nathan Compton
Enthusiast

Which spa phone and which phone load?

I don't want to confuse isuses, but I have had issues with this. They pop on to speaker unexpectedly with held calls AND sometimes when disconnecting a call. There is another thread on this. I have a case opened and have been told bug id CSCtj62007. Hope this helps and is not confuisng issues.

Stacy

https://supportforums.cisco.com/thread/2039856?tstart=0

Here is the other thread... all sounds similar to me.

Stacy