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6
Replies

Mailbox is Locked

John Gawf
Beginner
Beginner

I have a UC540 where one of the users is getting the message that his mailbox is locked after entering his password.  The message is "This mailbox is in use. Contact your administrator".  I've seen support articles on how to clear via command line.  But, can it be cleared via CCA?  What is the cause of this problem?

1 Accepted Solution

Accepted Solutions

mcasimirc63
Enthusiast
Enthusiast

Log into CUE by going to 10.1.10.1.  Once you are logged in follow the steps in the screenshot.

View solution in original post

6 Replies 6

mcasimirc63
Enthusiast
Enthusiast

Log into CUE by going to 10.1.10.1.  Once you are logged in follow the steps in the screenshot.

jaydien1358
Participant
Participant

Known Bug:

CSCtl04193

-Brian

jaydien1358 wrote:

Known Bug:

CSCtl04193

Status Fixed (Resolved)

Severity 2 - severe

Last Modified In Last Year

Fixed-In Release-Pending

Fixed (so it doesn't show as outstanding during managers meetings), but no release information given. One really wonders what is going on with Cisco's quality goals.

m.castrigno
Beginner
Beginner

Nice easy solution. Thanks for positng it!

bhemze
Beginner
Beginner

Glad to see this post still hanging around since 2011.

The solution worked for me too. I needed it today.

same here, quick easy fix

Hector

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