ANNOUNCEMENT - The community will be down for maintenace this Thursday August 13 from 12:00 AM PT to 02:00 AM PT. As a precaution save your work.
cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Cisco Small Business Community

Have a question? Click on a topic board below to get started in the community.
Get the latest news in this issue of the Cisco Small Business Monthly Newsletter

7435
Views
0
Helpful
6
Replies
Highlighted
Beginner

Mailbox is Locked

I have a UC540 where one of the users is getting the message that his mailbox is locked after entering his password.  The message is "This mailbox is in use. Contact your administrator".  I've seen support articles on how to clear via command line.  But, can it be cleared via CCA?  What is the cause of this problem?

Everyone's tags (4)
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Enthusiast

Re: Mailbox is Locked

Log into CUE by going to 10.1.10.1.  Once you are logged in follow the steps in the screenshot.

View solution in original post

6 REPLIES 6
Highlighted
Enthusiast

Re: Mailbox is Locked

Log into CUE by going to 10.1.10.1.  Once you are logged in follow the steps in the screenshot.

View solution in original post

Highlighted
Participant

Mailbox is Locked

Known Bug:

CSCtl04193

-Brian

Highlighted
Hall of Fame Master

Re: Mailbox is Locked

jaydien1358 wrote:

Known Bug:

CSCtl04193

Status Fixed (Resolved)

Severity 2 - severe

Last Modified In Last Year

Fixed-In Release-Pending

Fixed (so it doesn't show as outstanding during managers meetings), but no release information given. One really wonders what is going on with Cisco's quality goals.

Highlighted
Beginner

Mailbox is Locked

Nice easy solution. Thanks for positng it!

Highlighted
Beginner

Mailbox is Locked

Glad to see this post still hanging around since 2011.

The solution worked for me too. I needed it today.

Highlighted
Beginner

Mailbox is Locked

same here, quick easy fix

Hector