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Beginner

Multi incoming calls (spa 525g - 5 lines)

Hello,

I got a SPA 525G2 color with 5 lines.

I don't know how correctly configurate into (web browser IP panel of my phone) to use incoming calls with it's rule :

When line 1 is busy, i would like that next incoming calls goes to the 4 other lines empty.

Cause actually, all incoming calls goes to line 1. When i'm ever on phone into line 1 you imagine well that's it's not easy to manage.

Thanks for your help.

Regards,

Denis                  

2 REPLIES 2
Highlighted
Beginner

hello

here is the solution

1

private

1

private

1

private

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In the Phone tab, under Miscellaneous Line Key Settings, you can

configure line mapping. Each LED (line/extension) can hold two calls. You can

assign an extension to two LEDs. The first call always causes the assigned LED to

flash. Choose one of the following:

• Vertical first—The next LED on the phone flashes with the second incoming

call.

• Horizontal first—The same LED to flashes with the second incoming call.

Vertical First