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Multiple Attendants on UC320W

KevinSuplicki
Level 1
Level 1

looking to see if there is any way to setup multiple attendants for incomming calls. I woud like to have one incomming line to go to one menu system and another line got to another menu with different greetings and options. I do not believe the system is capable but reaching out for possible ideas.

5 Replies 5

vishaalmdp
Level 1
Level 1

Hey,

As far as routing of calls is considered, you can use

call paging, hunt groups, Auto Attendant, and inbound call routing.

These funcionalities can be found in the administration guide of the device.

Thanks.

Jack Germanos
Level 1
Level 1

Quick answer is No

Sent from Cisco Technical Support iPhone App

One AA per box with Day Night schedule. May need to upgrade to a UC 500 if possible.

End-of-life has been announced for UC500.

http://www.cisco.com/en/US/partner/products/ps7287/prod_eol_notices_list.html

To deploy more advanced features, consider Cisco BE6000:

www.cisco.com/go/be6000

Yes. Enterprise customers can deal with products being continously eoled but small business aren't as accepting.

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