Folks,
Hopefully a simple question. 4 sites each with UC540 - call them A,B,C,D. Each site has at least 1 analog PSTN line. Questions:
1) Can all lines at all sites ring at (at least 1) extension at each site? i.e. calls arriving at A1 can ring - without AA picking up and routing - at an extension at ALL of sites A, B, C, and D?
2) Can an extension at location A place an outbound call that will use a line at site B?
Application is a small, multi-national, multi-site consulting business. At any given time, only one site will be occupied by (nearly) the entire consulting staff and the remaining sites will have at minimum, just a receptionist. Each consultant needs to have the ability to answer any ringing line at any site (from any site) - ideally without the intervention of an auto attendant (but if this is the only way, I can live with it). Each consultant also needs to be able to "appear" local to each location, reguardless of his/her physical location. I.e. if a consultant is at site B, he needs to be able to make outbound calls using the physical lines of any of the other sites.
It would be nice to use prefix dialing to select outbound facility (i.e. always dial 9 to use outbound lines at site A, 8 always selects lines at B, etc.), but this becomes problematic quickly. Ideally, all contact database phone numbers (let's say outlook) are stored in canonical form and the UC500 can use some "smarts" to best determine the most cost effective outbound facility to use. If this is truely the best plan, I'd sure still like a means of the user over riding this routing decision if need be.
BTW, I've not purchased the UC540's yet - so if CME or other would be a better solution, let me know.
Hope I've been clear.
