music during the ringing of phones

[Hacen AMRI]

Hello,

We installed a UC320 and we want that when music (before answering) is in progress, that phone rings at the same time as the music (before answering).

Is it possible with the UC320?

Thank you for your return

Cordially

[wenyang]

Hi,

Which music are you talking about? Music on hold? Or the ringback tone? There is only ringing or ringback tone before answering. Please describe you request in more details.

Best regards,

Wendy Yang

[Hacen AMRI]

Hi Wenjin,

I mean the music before answering. At this time, the UC320 plays music and after telephones ring. I want the music to be broadcast simultaneously with the ringing phones.

Is it possible ?

Thank you for your return

Best regards

Hacen

[wenyang]

Hi Hacen,

UC320W only plays music when the call is put on hold, no music will be played before answering or while the phone is ringing.

Best regards,

Wendy Yang

[basiluk11]

It also plays music for parked calls.