Need to turn off Remote Party ID on SPA502G phones using UC320w

[drstokes76]

I'm using a SIP provider and outbound calls are failing and I think the culprit is Remote-Party-ID being enabled on the phone by the UC320.

How can I disable this?

Thanks

Darren

[Alberto Montilla]

Hi Darren;

Who's the service provider? You will need to open a case to SBSC in order to get a PMF created for this purpose, if it is really the RPID causing the issue.

Regards
Alberto

[drstokes76]

Hi Alberto

Its Bandwidth.com.  I'm looking at the RPID option because other posts have suggested it could be this based on what I'm seeing in the logs.  On the phone I just get Forbidden when I try to make any outbound call but I'm not sure if this is coming from the UC320 unit or from Bandwidth.com, their support has been a little slow in getting back to me.

Inbound calls work fine.

Darren

[Alberto Montilla]

Hi Darren;

I replied on another thread but just for the sake of other knowing what happened. Please open the case on SBSC. As Bandwidth.com is not a validated SP, they will need to look at the trace. RPID does not seems a reason for blocking a call, this may have more to do with the identity configuration. I may be wrong.

Regards
Alberto