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Get the latest new and information the November issue of the Cisco Small Business Monthly Newsletter

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Beginner

new uc560 8.6 with only 16 licenses? how i get to 24?

I just opened my new uc560 to prep for installation.  I checked the license count and it says 16.  It is already running 8.6.  How do i get my additional 8 licenses?

System image file is "flash:uc500-advipservicesk9-mz.151-4.M4b"

UC560#show license detail

Index: 1        Feature: uc-user                           Version: 1.0

        License Type: Permanent

        License State: Active, In Use

        Lock type: Node locked

        Vendor info: <PID>UC560-T1E1-K9</PID><SN>FGL163911U1</SN>

        License Addition: Exclusive

        License Generation version: 0x8100000

        License Count: 16/16/0  (Active/In-use/Violation)

        License Priority: Medium

        Store Index: 0

        Store Name: Primary License Storage

Index: 2        Feature: uc-user                           Version: 1.0

        License Type: Evaluation

        License State: Inactive

            Evaluation total period: 8  weeks 4  days

            Evaluation period left: 8  weeks 4  days

            Period used: 0  minute  0  second

        Lock type: Non Node locked

        Vendor info:

        License Addition: Additive

        License Generation version: 0x8100000

        License Count: 104/0/0  (Active/In-use/Violation)

        License Priority: None

        Store Index: 0

        Store Name: Built-In License Storage

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Re: new uc560 8.6 with only 16 licenses? how i get to 24?

Hello Jeff,

The command to check the licenses is "show platform software license "

HTH,

Alex

*Please rate helpful posts

View solution in original post

3 REPLIES 3
Hall of Fame Master

Re: new uc560 8.6 with only 16 licenses? how i get to 24?

I checked another 560, 'show license' is the same as your,  but in 'show ver' can see:

Cisco UC560-T1E1-K9 (MPC8378) processor (revision 0x100) with 497664K/26624K bytes of memory.

Processor board ID FGL162110LJ

MPC8378 CPU Rev: Part Number 0x80C4, Revision ID 0x21

30 User Licenses

4 Gigabit Ethernet interfaces

... etc

So try connecting all the phones and if still trouble contact licensing@cisco.com

Beginner

new uc560 8.6 with only 16 licenses? how i get to 24?

Paolo,

i'll plug it back in and check that here..  thx!

Re: new uc560 8.6 with only 16 licenses? how i get to 24?

Hello Jeff,

The command to check the licenses is "show platform software license "

HTH,

Alex

*Please rate helpful posts

View solution in original post