Thanks, but here's the problem. When I go to the Admin Login, it requests a username and password. I've never set one up, so I have no idea what to enter. I've tried inserting my username and password for my Cisco.com account, but that doesn't work. I've tried admin/admin and cisco/cisco. Nothing. I'm at a complete loss here, and I can't seem to get any assistance as to how to resolve this issue. If you have an answer, boy would I be appreciative. It's very frustrating trying to get answers. Except for you, of course.
Did you try to register an account to Cisco.com?
The administartion guide is 332 pages so it covers the features you have questions on (but maybe too large to email).
Yes, we are registered, Randy. That's why I don't understand what else is needed to get into the Admin Log-in. The username and password for our account doesn't work for the Admin Log-in. I have the administration guide in pdf format, but anything in the guide that requires Admin Log-in is inaccessible to me. Anything you could suggest to resolve this is greatly appreciated. Thanks.