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Beginner

Number translation to external numbers

Hi all,

I have several alternate numbers I want to automatically forward to external numbers. Example below:

User calls 555-666-7890 we want it to auto forward to 18005554444

Our PRI is passing through the last 4 digits on our DID's. so the phone system only sees 7890 coming through.

I can't seem to figure out how to do this through the CLI. Can someone offer some assistance?

Thanks,

Jorge

1 ACCEPTED SOLUTION

Accepted Solutions
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Collaborator

Hi Jorge,

You could create a floating ephone-dn (not assigned to any phone) in the CCA safe range. give it the number "7980" and then call forward all to the 1800 destination.


Thanks,


Marcos

View solution in original post

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Collaborator

Hi Jorge,

You could create a floating ephone-dn (not assigned to any phone) in the CCA safe range. give it the number "7980" and then call forward all to the 1800 destination.


Thanks,


Marcos

View solution in original post

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That would work, couple of questions though.

1. What numbers are considered to be in the CCA safe range?

2. How do I go about assigning an external number to the internal extension of the ephone-dn?

This would be my guess...let me know if I am close:

UC520(config)# ephone-dn 65

UC520(config-ephone-dn)# number 199

UC520(config-ephone-dn)# call-forward all 91800XXXXXXX

UC520(config)#voice translation-rule 7
UC520(cfg-translation-rule)#rule 1 /6663/ /199/
UC520(cfg-translation-rule)#exit
UC520(config)#voice translation-profile ExternalService

UC520(cfg-translation-profile)#translate called 7
UC520(cfg-translation-profile)#exit

Thanks,

Jorge

Highlighted

Here are the out of band guidelines:

https://supportforums.cisco.com/docs/DOC-9809

You don't need the tarnslation rule. Just configure "number 7980" under ephone DN.

Thanks,


Marcos

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Beginner

Odd, when I try to add an ephone-dn with the proper number I get:

UC520(config)#ephone-dn 63
ERROR: could not add peer

Any thoughts as to what could be causing that?

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What is your max ephone-dn setup to? Under telephony service.

Marcos

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I ended up just taking an old DN that wasn't associated to anything. It was an old user we deleted and the ephone was deleted as well. Below is the config of the ephone dn but now when I call the number a fax machine picks up....very odd:

ephone-dn  22  dual-line
number 6663
call-forward all 91800XXXXXXX

Any thoughts?

Highlighted

Marcos,

Sorry, I had my numbers mixed up, the number is 6662. I adjusted the number on the ephone-dn and now just get a fast busy signal.

ephone-dn  22  dual-line
number 6662
call-forward all 91800XXXXXXX

Highlighted

Couple of things to check:

1) Make sure a translation rule is not chaning the inbound DID number to something else.

2) Can you post a debug isdn q931 for the failed call?

Marcos