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Options for Night Mode Forwarding

jpjetlinx
Beginner
Beginner

I have a UC320 set up at a remote location.  When we set night mode, all incoming calls are forwarded to one of two staff cell phones.  They run on a revolving schedule and sometimes it is subject to change. Currently I connect remotely and make the change to the night mode forwarding number.   I don't want to give the remote staff access to Configuration Utility for fear that they will make an inadvertant change.  Is there a creative way we can accomplish this task via a button on the phone or some other method? 

1 ACCEPTED SOLUTION

Accepted Solutions

asparrowhawk
Beginner
Beginner

Hi Jeremy,

Does the Night Service respect Call Forward All on a SPA phone?

If so, you could direct Night Service to a phone and have the remote staff set CFA to the correct cell phone.

Andy

View solution in original post

2 REPLIES 2

janickle
Beginner
Beginner

Hi Jeremy,

I put some thought into this and could not think of a way to work around this.  Looks like you will need to do this change manually.

Thank you,

Jason Nickle

asparrowhawk
Beginner
Beginner

Hi Jeremy,

Does the Night Service respect Call Forward All on a SPA phone?

If so, you could direct Night Service to a phone and have the remote staff set CFA to the correct cell phone.

Andy

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