After configuring the onramp service for a customer's inbound faxes they like the service so much they wondered if it could work sending outbound. Everything I have researched for the offramp service indicates that it only allows you to send an already received fax that is sitting in a CUE mailbox to a local fax machine for printing purposes. Is this correct? Whether using CLI or CCA to configure can the UC500 send outbound faxes from a users desktop? Meaning, can a user create a word doc or something similar and then send that document to the UC500 where it gets converted to fax and sent to the outgoing number?
Solved! Go to Solution.
Here is a posting of a doc that describe both onramp and offramp and how to configure in CLI. The screen shots are little out dated but should be able to get gest of it.
Let me be more clear. I am well aware of the tech lab for onramp/offramp
and have configured onramp several times. What I am asking is if the
offramp service allows users to send faxes outbound. All I have read about
the service is it allows for printing to a local fax machine and does not
provide the ability to send outbound faxes. I am trying to confirm
functionality of the service.
On Wed, Jan 12, 2011 at 1:12 PM, bethingt <
I understand CCA only supports onramp with the release of CCA3.0. I also
understand there is no CLI support on new UC540 and UC560 systems as of
January 3rd. My question still remains, though, regarding the functionality
of the offramp service. I am not asking how to configure anything via CLI
or CCA. What I need to know is does the UC500 platform support faxing
outbound whether using the offramp service or some other service. Again,
all I have read about it states that it will only send already existing
faxes in a CUE mailbox to a local fax machine. Can anyone confirm this?
I am a small company and have to provide technical support as well as
perform sales so this is a question I need to know the answer to when
dealing with customers.
On Mon, Jan 17, 2011 at 11:39 AM, sdistef <