outbound SIP trunk calls failing

[Tony Bagalini]

Hello,

I have my UC540 setup and the inbound SIP trunk calls work great, the outbound is the issue.

I pulled the logs and found the following error from the trunk provider:

SIP/2.0 404 Number not in e164 format, example +12125551212

My provider (bandwidth.com) says that I need to add a "+" in front of the numbers going out that trunk.

Anyhow know how to do this?

Thanks!!

[Alexander Maroukian]

Hello Tony,

If you are using CCA under Caller ID tab of the outgoing dial plan window you may setup the CallerID and you may put + under the additional callerid settings on the lower window.

Further reading for CCA - Admin guide 3.2.1 p.461

In CLI you need to add "+" in front of the translated number in the translation rule.

HTH,

Alex

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