PC Memory Use for the Unified Call Connector reaching almost 1 gig?

[hhansen]

I have a customer in Norway looking at the UCC for their UC-520 solution they bought last year.

He just gave me this picture, so I am wondering if anyone knows if this is rule or the exception and if there are ways to fix this....

[Saurabh Verma]

I'm not sure what's causing the high memory utilization, sometimes, the callconnector may try to access some network resources that could be blocked by firewall. Do you have a firewall running and if so, can you add the following to the exception rule:


c:\Program Files\cisco systems\Cisco Unified CallConnectorServer\TSSMgr.exe
c:\Program Files\cisco systems\Cisco Unified CallConnectorServer\ccAutomationServer.exe
c:\Program Files\cisco systems\Cisco Unified CallConnectorServer\CCTSCCSVR.exe
c:\Program Files\cisco systems\Cisco Unified CallConnectorServer\CCTSDBSVR.exe
c:\Program Files\cisco systems\Cisco Unified CallConnectorServer\ccSSS.exe
c:\Program Files\cisco systems\Cisco Unified CallConnectorServer\ccSystemTracker.exe
c:\Program Files\cisco systems\Cisco Unified CallConnectorServer\ccServerWizard.exe
c:\Program Files\cisco systems\Cisco Unified CallConnectorServer\ccPresenceServer.exe


Thanks,
Saurabh