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Problems with outgoing calls on SPA8000

Hi all,

I have the exact same problem as described here:

https://communities.cisco.com/thread/9965

That the phone number is getting ABCD appended at the beginning.

All outgoing calls are going through a SIP trunk provider.

However, there is no solution posted to the problem - does anyone know what to do?

Everyone's tags (4)
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Rising star

Problems with outgoing calls on SPA8000

Hi Simon,

If you have a support contract on the appliances then it is strongly suggested you log a case with SBCS on this, I suspect that there is a requirement for some CLI programming to be made to get it to work properly for you. Any advice that one would give you of this forum, could pose a risk in that it might take the system out of support scope, we all need to avoid this.

Are you able to log a support case on this? If not then we can look at alternatives if need be.

Cheers,

David.

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *
Enthusiast

Re: Problems with outgoing calls on SPA8000

Good news is CCA support for SPA8800/8000 is coming in the next release of CCA 3.2

Beginner

Re: Problems with outgoing calls on SPA8000

Hi Navin,

When is 3.2 scheduled to be released please?

Craig