Hello!!
Is it possible to program a button (hard og soft..), so that when it is pushed, the users telephone is member of a blast group. And when pushed the second time, the users telephone is resigned from the blast group?
:-)
-David
Hi David,
No this can not be done on a blast group (Not yet anyway). The only way to get something that resembles what you are after is the Log-in/Log-out facility for ephone hunt-groups, but they are not blast groups, they are either sequential, peer, or longest idle.
It is a really cool feature request, and one that the Cisco team should look at and possibly consider if it can be programmed in as a feature of the IOS.
I am happy to stand corrected if this can now be done, but I am certain it cant be.
Cheers,
David.
David is correct.
Consider BACD where agents can log in and out of the hunt group (not blast group there at this time either).
Steve