cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Cisco Small Business Community

Have a question? Click on a topic board below to get started in the community.

476
Views
0
Helpful
2
Replies
davidlarsen
Beginner

program buttons on SPA509 to join a blast group...

Hello!!

Is it possible to program a button (hard og soft..), so that when it is pushed, the users telephone is member of a blast group. And when pushed the second time, the users telephone is resigned from the blast group?

:-)

-David

2 REPLIES 2
David Trad
Rising star

Hi David,

No this can not be done on a blast group (Not yet anyway). The only way to get something that resembles what you are after is the Log-in/Log-out facility for ephone hunt-groups, but they are not blast groups, they are either sequential, peer, or longest idle.

It is a really cool feature request, and one that the Cisco team should look at and possibly consider if it can be programmed in as a feature of the IOS.

I am happy to stand corrected if this can now be done, but I am certain it cant be.

Cheers,

David.

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *

David is correct.

Consider BACD where agents can log in and out of the hunt group (not blast group there at this time either).

Steve

Create
Recognize Your Peers
Polls
How would you describe your level of technical expertise?