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Programmable soft key for "missed" and "received" calls

l.richards
Level 1
Level 1

Hi,

I have a client who strongly requests to have a "redial", "miss", and "answered" soft key on the idle screen of his SPA504g phone. I configured the psk1 option with "miss" and inputted it into the "Idle Key List" via the phone's browser. I also modified the template that's used when it pulls down it's provisioning from the asterisk server. It saves fine and/or pulls down fine, however, when the phone comes up, on the idle screen there is "redial", "a blank tab", "cfwd", "dnd". (see attachment)

No matter what I do, I can't get "miss" to appear... what am I doing wrong or not doing?

Humbly seeking assistance.

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

SPA endpoints are supported in the SMB community, might want to move your thread over there.

HTH

java

if this helps, please rate

Thanks... will do.