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nguyentom
Beginner

"no load specified" ip phone 7960

I have about five phones that have the same problem not getting an IP from the DHCP server.

I have about 20+ phones that are working and operational. I can unplug them and plug them back and they'll work.

for the not working phones, they seem to stuck at the "Configuring IP" message stage.

I have tried "erased" "restore" and "default" options on the phone.

any suggestions?

thanks,

Tam

30 REPLIES 30

Select "Settings" (the check mark button on the phone pad) then "Model Information" and then Load File.


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