05-16-2011 01:51 PM - edited 03-21-2019 04:05 AM
Does anyone know what the Reliability Rating is for a UC540 and UC560?
05-16-2011 03:10 PM
Hi Mario,
I have never seen official Cisco stats, but from 298 Cisco phone systems I have only ever had to RMA 2
Now to me that is pretty damn good stats, I have had to RMA quite a few phones and VIC cards, but these peripherals are almost a given, I have deployed easily over 5000 desk phones so you are bound to get some with issues.
The UC-500 series to me are just as reliable as their Catalyst switches or any other Cisco products, their failure rates for me have consistently stayed under 3% which is pretty damn awesome for such a large company who ships out literally thousands (tens of thousands) of units per week.
Cheers,
David.
05-16-2011 03:28 PM
Hi David,
Thanks for the reply, we have a potential customer that is looking for this information prior to making a decision. I have never seen any official Cisco documentation, but I figured I'd ask.
Thanks,
Mario
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide