restricting outbound plan to specific FXO ports

[paul.sheehan]

Does anyone know how to restrict the UC500 from using specific outbound FXO ports?

Presently they have 2 ports; 1 for fax services and the other for voice services. However the dial plan ignores the port status and will squentially access the ports to send calls outbound. I need to set priority to always send out the voice port FXO line 0/1/3

Ideas?

[danplacek]

If you are using CCA, check the second tab in the "Outgoing Dial Plan" section. You can specify which ports to use and their hunt scheme.

If you are using CLI, check your trunkgroup settings.

-Dan

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[paul.sheehan]

Hi Dan;

Thanks for the reply.

I am using CCA and have setup the trunk ports in every possible way (sequential, least active, etc.) but I have been told the UC520 will ignore this and rotate through all the ports. This seems to be the case as I only have 2 FXO ports active and it will choose either for outbound calls. ???