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SCC Advanced Citrix

SteveOrfanos
Level 5
Level 5

‎12-16-2010 02:52 AM - edited ‎03-21-2019 03:25 AM

Hi All,

Can someone please confirm if SCC Advanced works in a Citrix environment?

Thanks

Steve

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4 Replies 4

SteveOrfanos
Level 5
Level 5

‎12-16-2010 03:15 AM

Hi All,

I failed to mention that the SSC Operator Console and IP communicator needs to run in a Citrix environment.

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SteveOrfanos
Level 5
Level 5
In response to SteveOrfanos

‎12-17-2010 03:27 AM

Hi All,

My guess is that it is not supported as I have not found any documentation to prove otherwise. Can anyone from the SCC team confirm this?

Steve

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shtalukd
Level 1
Level 1
In response to SteveOrfanos

‎12-21-2010 11:10 AM

Hi Steve,

Currently SCC/UCC products don't support Citrix.

Thanks,

CallConnector Team

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SteveOrfanos
Level 5
Level 5
In response to shtalukd

‎12-21-2010 08:45 PM

Hi,

Is it supported if we connect the softphone to a deskphone. I thought the only issue was audio which would be handled by the deskphone?

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