02-17-2013 04:53 AM - edited 03-21-2019 06:59 AM
If I want to setup voicemail for two users who use say 5 phones each and have all five phones have their message indicators light when there is a message - What is the best way to do it. I through it would be shared extensions, but I cannot do that as there ane not enough buttons on a 303 to allocate the shared extension, and the system forces you to use a button.
I then thought hunt groups, but I cannot figure out how to light the VM indicator for all five phones when there is a message?
...Jon.
02-17-2013 05:28 PM
Hi Jon,
If the user is one of the members of the hunt group, there will be an envelop indicator on the corner of the phone LCD when there is a voice message for the hunt group. The message light will not be lit up because it is only lit up when there is a voice message for the private extension of the phone. Anyway, the user is able to see if there is voice message for the group by checking the envelop indicator,
.
Hope it helps!
Best regards,
Wendy
02-18-2013 01:54 AM
Thank you that is helpful. But it would be even better if the main VM light would light up, say by grouping phones into a shared extension and having that shared extension VM link to the light. Could you consider this an a future enhancement please?
02-26-2013 10:01 AM
Jon,
Not sure if this is what you want, but you could always use "voicemail to email" forwarding to send an email to a distribution list with both users in the list. They would both then get a notification in their inbox and be able to play the message through their email or through the phone.
Would that help?
Regards,
Paul.
02-27-2013 12:16 AM
Wendy / Paul - thanks for your advice. The really strange thing is the VM light DOES LIGHT UP when you have shared voicemail, for every phone that is linked to that account - Now I dont know whether that is due to me assignign a VM monitor button or just because the user/phone is a member of that CM group, but I am happy !!!
...Jon.
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