04-05-2010 06:13 PM - edited 03-21-2019 02:24 AM
A couple of our clients would like to be able to intercom direct to a user without ringing prior to transfering a call? So instead of hitting tranfer and then it ringing, they want it to initiate a 1 to 1 intercom to talk without it ringing prior to transfering? Is there any easy way to do this?
I have a LLLOOOOONG WorkAround, but there has to be away to change the transfer options globally?
This is mostly for the receptionist with her side car...
Any help is appreciated!
04-08-2010 03:43 AM
Doesn't the "auto-answer" option for intercom give you this by default?
http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeinter.html
Marcos
04-08-2010 07:01 AM
Thx
04-08-2010 07:01 AM
You can use CCA for this (CCA 2.2.2 is latest release). You can select auto anser or not.
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