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Highlighted
Beginner

SIP Handsets 9951 and Session keys gone

Hello All,

An issue has popped up whereby the 9951 SIP handsets connected to our UC520 have lost the Session keys (DND etc)  at the bottom.  I have no idea why?

I've looked back at old config an no reference to the DND etc.. for the SIP registered handsets exist (but the buttons were definately there).  I've tried to creat a template but it seems to only control the Feature buttons (left of screen) and Softkeys (Right of screen) not the ones on the screen.

Any idea where these are referenced?

voice register global

mode cme

source-address 10.44.2.1 port 5060

max-dn 88

max-pool 22

load 9951 sip9951.9-2-2

authenticate register

timezone 21

time-format 24

date-format D/M/Y

hold-alert

voicemail 2855

tftp-path flash:

create profile sync 0002721493993383

!

voice register dn  1

number 2835

call-forward b2bua unregistered 2825

name Study

no-reg

label Andrey Deskphone

!

voice register dn  2

number 2808

call-forward b2bua unregistered 2800

name Kitchen Bench

no-reg

label Kitchen

!

voice register dn  3

number 2876

name Living Room

no-reg

label Living Rm

!

voice register dn  4

number 2810

name OlgaDesk Phone

no-reg

label Desk Phone

!

voice register template  10

feature-button 1 DnD                   This provides a button on the left

softkeys idle  DND Cfwdall Redial               These don't actually provde any screen feedback.

softkeys connected  Confrn Hold Trnsfer Park        These don't actually provde any screen feedback.

!

voice register pool  1

id mac 1C17.D3C2.57B8

session-transport tcp

type 9951

number 1 dn 1

template 10

dtmf-relay rtp-nte

username Study password 1234

codec g711ulaw

!

voice register pool  2

id mac 1C17.D3C2.5802

session-transport tcp

type 9951

number 1 dn 2

template 10

dtmf-relay rtp-nte

username KitchenBench password 1234

codec g711ulaw

!

voice register pool  3

id mac 1C17.D3C2.5B8D

session-transport tcp

type 9951

number 1 dn 3

template 10

dtmf-relay rtp-nte

username LivingRmDesk password 1234

codec g711ulaw

!

voice register pool  4

id mac 1C17.D3C2.5A62

session-transport tcp

type 9951

number 1 dn 4

template 10

dtmf-relay rtp-nte

username DeskPhone password 1234

codec g711ulaw

!

1 REPLY 1
Highlighted
Beginner

You bring up a very important point. I have a 9971 on a uc520 but never had the features you mentioned. I too would like to know what they are.

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