Smart CallConnector Advanced Client

[Damian Halloran]

I have a client who is fortunate enough to have this product because it is fantastic!!

The one and only one issue is that when a receptionist has access to a managers calendar in Outlook, and the manager is in a meeting SCC shows that the receptionist is in a meeting as well.  Is this a known issue?

Thanks,

Damian Halloran

[Alberto Montilla]

Hi Damian;

Thanks for the message, let me check to see if known.

Regards;
Alberto

[shtalukd]

Hi Damian:

Can you send us the Outlook calendar setting details and screen shots for the receptionist position. You can send them to the cs-callconnector@external.cisco.com alias.

Thanks

CallConnector Team