Running Server 18.104.22.168b, Operator 22.214.171.124, using 525G phone.
After logging into operator, says "The phone has been disconnected. Status Code:-1.
How can I fix?
PS. I get same message when trying to use 504G phone, which I KNOW is not supported as Operator phone.
** I'm 50 minutes away from Operator tng @ customer site & now this install is doing same thing!! Different pc & 7962 phone!!
Go to Solution.
Have you tried restarting the SCC server services? That can help with these situations.
If the problem persists, issue a show ephone and see if the server has an open TAPI connection to that phone you are trying to control.
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