03-07-2013 12:40 PM - edited 03-21-2019 07:04 AM
I am trying to update my lab UC 540 with the last software release and also update voicemail. I install dual language french canadian and english for all option on the system.
All is running well but when the update comme to the voicemail additional language install ....the process stall and noting more is done.
Can anybody can help me im am new in the smb system.
Thanks
03-07-2013 03:17 PM
Hello Emmanuel,
It will be easier to log a case with SBSC if you are new with the system and the update has failed.
Otherwise you may try to run the update again if the CUE is stable if not you may try to use the boot helper procedure.
Please ask if you need further information.
HTH,
Alex
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03-07-2013 04:31 PM
Hi Emmanuel,
This is a known problem, although I suspect a hard one for Cisco to resolve when it comes to doing it via CCA.
My advice on this is to do the following:
Good luck
Cheers,
David Trad.
**If you don't want to rate a post that is fine, I'll just find out where you live and hunt you down**
^^ That's a joke just in case you didn't get it :)
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