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enrfarnet
Beginner

SPA 400 Italian Voice Mail prompt problem

Hi all,

I have install SPA9000 with SPA400 for voice mail service. VM Service works without any problem, I change the audio files for Italian language following the web guide (connect USB key to PC and replace all the Audio files).

After that some message are in English language. If I check the folder in USB Key I see that some audio files are not present in the folder downloaded from web site. Example if I open the “SPA400 PCM File_English.zip” I find 5 folders and 197 files but in the “SPA 400 PCM Files_Italian.zip” I find 3 folders and 120 Files

The problem is similar as describe in this case: https://supportforums.cisco.com/message/3094387#3094387

Thanks.

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