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SPA 501g Indicate calls/numbers

mihnenfeld
Level 1
Level 1

‎10-22-2012 05:55 AM - edited ‎03-21-2019 06:28 AM

Hello dear Community!

1:  I am setting up a UC540 with 7 SPA 501g IP phones. I was wondering if there is any cisco tool or 3rd-party-software to monitor an incoming call,

     so i can see the number calling me, lets say on my computer screen. Additionally there must be some kind of key combination to figure

     out  the incoming number. But I have not found it yet.

2:  Another question regarding this phone is, if it is possible to configure a button to use a line which does not indicate my number to the person i'm calling

Hope you can help!

greetings, Malte

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mdube
Level 1
Level 1

‎10-22-2012 01:01 PM

2. if you open CCA, you will be able to enable that feature and setup the code you want to dial first so that the UC will hide your number.

That feature is located under Configure -> Telephony -> Dial Plan -> Outgoing -> Caller ID

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