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SPA 508 hold reminder SIP

seanbreen
Level 1
Level 1

Hello,

I have recently implemented a new SIP phone system called 3CX. All the phones we used are the SPA 508g ver. 7.5.2c. One of the issues I'm running into is that when someone is on hold there is no setting to have a reminder ringback to the ext that has the caller on hold. I can setup a reminder ringback for calls on park through the 3cx phone system but the on hold setting must be set on the Cisco phone itself. Is there are way I can setup the ringback timer for calls on hold? 

1 Reply 1

Dan Lukes
VIP Alumni
VIP Alumni

The line key is blinking red as long as there's a call held on it. As far as I know, it's not possible to make audible alert for it in advance.