03-30-2010 03:58 AM - edited 03-21-2019 02:22 AM
SPA 962 doesn't start. when I connect it to the switch - it gets power, but the port doesn't come up, port shows "notconnected" and the phone screen only blinks. Also 4 from 6 line buttons are amber. Can anybody tell what happened with it?
Thanks in advance.
03-30-2010 08:25 AM
Dear Sir;
This could be either a phone with issues, or issues with the switch power feed. Please ensure switch is ok (test another phone). If ok, then phone has to be RMA.
Regards
Alberto
03-31-2010 01:03 AM
Switch is OK.
I think we'll RMA it
Thank you.
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