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SPA IP Phone - * (Star Key) not working using 3rd party conference service

Hi - I have an SPA 504G  with SIP service and use a third party conference service to host conference call.  The 3rd party service requires me to log in as the Leader and to do this I have to press the * key.  This doesn't work possibly becuse * has been configured as a short action code.

Does anyone know of a way to disable short codes (*) whilst a call is in progress?

Thanks

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Re: SPA IP Phone - * (Star Key) not working using 3rd party conf

This doesn't work possibly becuse * has been configured as a short action code.

Then deconfiguration of such action codes and/or relevant supplemental services should solve your problem.

It may help you to know that I have no problem using * against remote IVR with the following configuration (SPA508G with firmware 7.5.4):

Vertical Service Activation Codes
Call Return Code:    Blind Transfer Code:   
Call Back Act Code:    *4Call Back Deact Code:    #4
Cfwd All Act Code:    *21Cfwd All Deact Code:    #21
Cfwd Busy Act Code:    *67Cfwd Busy Deact Code:    #67
Cfwd No Ans Act Code:    *61Cfwd No Ans Deact Code:    #61
CW Act Code:    CW Deact Code:   
CW Per Call Act Code:    CW Per Call Deact Code:   
Block CID Act Code:    Block CID Deact Code:   
Block CID Per Call Act Code:    Block CID Per Call Deact Code:   
Block ANC Act Code:    Block ANC Deact Code:   
DND Act Code:    *85DND Deact Code:    #85
Secure All Call Act Code:    Secure No Call Act Code:   
Secure One Call Act Code:    Secure One Call Deact Code:   
Paging Code:    Call Park Code:   
Call Pickup Code:    *1Call UnPark Code:   
Group Call Pickup Code:    *1Media Loopback Code:   
Referral Services Codes:    
Feature Dial Services Codes:     *61*`c`|*21*`c`

Supplementary Services
Conference Serv:    Attn Transfer Serv:   
Blind Transfer Serv:    DND Serv:   
Block ANC Serv:    Call Back Serv:   
Block CID Serv:    Secure Call Serv:   
Cfwd All Serv:    Cfwd Busy Serv:   
Cfwd No Ans Serv:    Paging Serv:   
Call Park Serv:    Call Pick Up Serv:   
ACD Login Serv:    Group Call Pick Up Serv:   
ACD Ext:    Service Annc Serv: